Camera lighting and reflections may pickup some tiny white/dark lint and/or create some color variation/shadows/glare spots/marks that are not actual defects (please ask if unsure)
Shoes are individually measured and accurately size converted from the tag size
Estimated Retail - current comparable style estimated new MSRP price
TRHC accepts most forms of payments - just select yours at checkout; TRHC prefers the PayPal payment system; it is the most used, global leader for processing safe & secure online payments. PayPal allows you to use the types of payment that you regularly use (e.g. MasterCard, VISA, American Express, Discover, Debit Cards, Check Accounts and even offers PayPal Credit with no interest charges for 6 months). If do not have a PayPal account, it only takes a few moments to set one up at paypal.com
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We package carefully and ship your order the next business day after your confirmed payment and only ship to the address you provided at checkout. The carrier we use is the US Postal Service (USPS). Once shipped, your USPS Tracking number is then available in your order confirmation that is emailed to you upon shipping. Generally you will receive your shipment within:
USPS First Class: 1 to 5 days of shipping to the USA (including Alaska, Hawaii & Puerto Rico).
USPS Priority Mail: 1 to 3 days of shipping to the USA (including Alaska, Hawaii & Puerto Rico).
1) The vast majority of our items are packaged, then ship out from our warehouse next business day; however there may be a few items that may take slightly longer to ship and that exact handling time is also shown in detailed description for such an item (e.g. Hermes Birkin bags)
2) At this time, we are not accepting International orders
3) Combined Shipping. Items purchased within a 24 hour period are automatically combined
4) We carefully inspect all items during shipment preparation. If you receive an item that is damaged, please contact us immediately and we will try to help.
Buying at TRHC - The RealHousewives Closet is a binding legal contract that has been agreed to at the time you checkout. You must agree to all TRHC terms and conditions before you buy. If you have any questions for this item, please refer to our LEGAL POLICIES PAGE and/or contact us prior to purchase.
We spend extra time and attention to accurately describe, measure and size each item, then place many high-resolution, zoomable photos to minimize misunderstandings. We do accept returns (up to 7 days after item receipt and provide free return shipping (for USA purchases) - unless otherwise specified in the listing. All returns are subject to these TRHC Return Policies. If you have questions please ask before purchasing.
Before returning an item to us, please follow the following instructions ...
1) Go to the TRHC Return Center page ==> https://trhc4returns.myreturnscenter.com/ - then enter your ORDER # and your email address that you used during checkout - then, follow the Returns Center guidance to start the process. Our Returns Center system will even help you print your return Shipping Label with a tracking number (that is emailed to you) to show the package's progress.
2) Items must be returned in the same condition in which they were received. Buyers may be liable for loss in value of the item if it's returned in a different condition, or if the item is not packaged securely to prevent damage in shipment. In the event that an item is not returned to the seller in the same condition, the seller may deduct the amount of loss and give the buyer a partial refund.
3) If you decide not to use the TRHC provided shipping label and to ensure that we receive your shipment, we recommend that you use a shipping service that provides delivery/tracking information (e.g. USPS). Once your return is received and inspected (see #2 above), we issue a refund (to your financial transaction source) within 1 to 2 business days after the day of receipt.